Recommended Installers (64-Bit)EXE for per-user deployment: Allows users to install and update on their own, keeping you up-to-date and secure with the latest features and fixes. (Click here to learn more about managing installation for Windows.) DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). Davinci resolve studio 16 1 11. If the file downloads as a .json, remove the .json and try to download again. |
Only if Needed For per-user deployment: 32-Bit EXE | For machine-wide installation: 64-Bit MSI - 32-Bit MSI |
By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use |
Version 7.1.6 (4) published on 10/1/20.
Windows Vista, 7, 8, 8.1 and 10 users can improve Windows/File Explorer performance (and security in rare cases) if they turn off the Show preview handlers in preview pane option. This one disables all content previews for documents, photos, and videos, but also makes the Preview Pane ( Alt+P ) useless. In Windows 8.1 and 10, you must right-click or tap and hold inside File Explorer's Navigation Pane and turn on the Show libraries option to reveal the default set of Libraries. The main difference between Libraries in Windows 7 and Windows 8/8.1/10 is that the latter ones allow specifying a Public Save Location in addition to your own Save.
Minimum System Requirements
- Operating System
- Windows 7 and newer
*Click here for important information about Windows 7 support. - MacOS 10.10 and newer
*Click here for important information about macOS X Yosemite support.
- Windows 7 and newer
- Hardware Requirements
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB of available hard disk space (32-bit) or 20 GB (64-bit)
- Bandwidth
- Minimum 1.5 Mbps down/up (Cable modem, DSL, or better)
For a complete list of requirements, refer to the Technical Requirements.
What's new in this release?
![File File](https://5fbb4b60e5a371522c26-c46478628be7be7c70f96ec65a31d1c7.ssl.cf3.rackcdn.com/Images/ProductImages/LIMITED_COLLECTION_Blue_Acid_Wash_Skinny_Jeans_210180_ab9d.jpg)
Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk. |
The key features in Work for Desktop v 7.1 are:
Core & Voice
- Showing the country & local time in the Dialpad, prior calling international DIDs
- Option to filter Call Recordings by number
- Option to filter Voicemails by name or number
- Improved Incoming Call banner & popup number resolving logic for Ring Group calls
- Allow call transfer from the chat roster & header
- Temporarily disable desktop notifications while in DND
- Removed the login screen clouds background
- Allow alternate system-browser authentication for the SSO flow
- New video icon for the Meetings tab
- Tooltips updated throughout the app
- Auto-refresh login-init-data without disturbing the user
- Support disable_voicemail_download CoS
Meetings
- Silent app notification sounds while in a meeting
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Bug Fixes in This Version
![File Pane 1 10 7 X 8 File Pane 1 10 7 X 8](https://www.lifewire.com/thmb/TqWGS_YffZmJYZGHsathVTR0k3Y=/768x0/filters:no_upscale():max_bytes(150000):strip_icc()/control-panel-windows-10-58a718363df78c345b7c3f3e.png)
- Fax list will not reload after onSync
- Fix 'Cannot read property 'length' of undefined' error when sending a message with undefined uploads parameter
- Fix cache prop name in cache.get
Download for Windows
8x8 provides two Work for Desktop packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. 8x8 strongly recommends employing the EXE installer, as it ensures that users are easily able to enjoy the latest fixes, features, and security enhancements available in Work for Desktop.
Engineering and developmental support of Work for Desktop for Windows 7 ended February 12, 2020.Click here for details. |
EXE Version for Per-User Deployment (Recommended)
The EXE version allows users to self-install and upgrade without need for central management, providing the best and most seamless user experience.
What to Consider
- With a new application name and disk path as of Work for Desktop v 7.1, IT admins should consider updating firewall and antivirus rules for the app.
- EXE version will be installed to %LOCALAPPDATA%.
- Automatic updates are downloaded and installed for the user. (In previous versions, users were prompted to install the update.)
- No need for maintenance — Work for Desktop will keep itself up-to-date and secure.
- Work for Desktop will check for updates every time the user signs in or once every 24 hours. Users can also check for updates manually. The updates are downloaded in the background without user intervention
- If there is an update to be installed, Work for Desktop will apply the update automatically when the user signs into Work for Desktop. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the link and install the update.
EXE version
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MSI for Machine-Wide Installation
For companies that must strictly control software installs and updates, the Windows Installer file (MSI) package installs Work for Desktop machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer. Click here to learn more about managing Work for Desktop installations and updates.
What to Consider
- Single installation on a machine that multiple users that use the computer can leverage.
- IT Admins are required to manually keep Work for Desktop up-to-date and secure
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MSI version
MSI version
Download for Mac
Click the button below to download and install Work for Desktop for macOS (DMG file).
Note: The Work for Desktop macOS app auto-update mechanism works only for users with admin privileges. Non-admin users will need to manually update Work for Desktop. |
Engineering and developmental support of Work for Desktop for macOS X Yosemite ended October 16, 2019.Click here for details. |
General Troubleshooting
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- For issues with installation on Windows, try running Microsoft's Program Install and Uninstall Troubleshooter.
- After installing or starting Work for Desktop if you see an error message about a missing file such as MSVCR100.dll or mfc100.dll, click here to install the required file from Microsoft.
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Previous Versions of Work for Desktop
If for some reason you are unable to use the latest version of Work for Desktop, you can download the previous GA release here.